If you receive a damaged, defective, or incorrect item, contact us promptly with your order ID and photos. Eligible items must be unused, in original packaging, and reported within the specified window. For safety reasons, certain opened consumables may be non-returnable. Upon approval, we will arrange a replacement or refund to the original payment method within a reasonable timeframe. Any dispute regarding returns or refunds shall be subject to the exclusive jurisdiction of the courts at Jehanabad, Bihar.